Providing Tracking Information

Onport can fetch tracking details from a service for any labels generated. To to this, you need to enter the tracking endpoint URL under the shipping integration setup. This endpoint will send a POST request, with the external ID returned from the previous label endpoint. You'll need to return the data in the following format:

{
    "trackingEvents": {
        "externalId": "track-123",
        "statusAt": "{{date}}",
        "status": "transit",
        "subStatus": "information_received",
        "actionRequired": true,
        "details": "On route to customer",
        "city": "San Francisco",
        "state": "CA",
        "zip": "94111",
        "country": "US"
    }
}

The statusAt and externalId fields are required, all other fields are optional. For details on the values for the fields, see the tracking-events.json schema definiations:

https://reference.jetti.io/#endpoint-tracking-event